ORDER BY PHONE
1-888-998-6416
 
WHY SWITCH ELECTRICITY SERVICE PROVIDER?
 
1. WHAT IS ELECTRICITY DEREGULATION
Customers in deregulated areas can choose who supplies their electricity. Prior to electricity deregulation, power was supplied by regional utility monopolies that could own and operate all three parts of the electric service:

1.Generation: the production of electricity by power plants
2.Transmission: the movement of electricity from the point of origin to a distribution system
3.Distribution: the delivery of electricity to customers' homes or businesses by utility companies

Now, in response to a growing demand for competition in the industry, similar to the success of deregulation in the airline and telecommunications industries, Congress passed the National Energy Policy Act in 1992 which created wholesale electric markets that allow for open access of generation. In other words, Customers in deregulated areas can choose who supplies their electricity.


Why Switch Electricity Service Provider?
Deregulation allows you to choose from retail electricity service providers, much like you'd shop around for a telephone or internet provider.

4. HAVE YOU SEEN ENERGY ZOMBIES?





7. WAYS TO SAVE ENERGY
Empty freezers use more energy than full ones. To maximize your energy efficiency, fill your freezer with gallon containers of water.

A leaky toilet can waste around 400 gallons of water a month! Check for leaks by putting dye tablets or food coloring in the new tank. If color appears in the bowl without flushing, it's time to call a plumber.

Your dryer exhaust vent should be on the outside of your house in order to reduce the workload on your air conditioner.
2. WHY SWITCH TO DIRECT ENERGY?
1.No fees to switch
2.You may save money on your electric and/or gas bill
3.No change or interruption in current service with your local utility
4.Your local utility will continue to deliver your electricity and/or gas safely and reliable


5.Lowering electric costs benefits everyone in your State
6.It only take a few minutes
7.There are several plans to choose from so you can select the best one for you

5. TESTIMONIALS


"Direct Energy is cheaper and I haven't had any problems with their service. Everything is working out well."

- Residential customer, Brookside

The sales person was wonderful. He explained everything to a T. My family had the same experience. He was direct and to the point.

- Residential customer, Frederick

8.WHAT WILL DIRECT ENERGY DO IF I SIGN UP AS A CUSTOMER?
Direct Energy will handle the generation of your electricity and/or gas and your local utility will remain responsible for delivery, maintenance, customer service and billing for the transmission and distribution of your electricity.

Will I get two electric bills if I sign up with Direct Energy?
No, you will still receive the same bill from the public utility you currently use. The only change will be the name listed under Electric Supplier.

Do I have to pay a deposit if I sign up with Direct Energy?
No.

When I switch to Direct Energy, how long does it take before Direct Energy is reflected on my bill?
When you enroll with Direct Energy on our site, we will receive your enrollment the same day. Direct Energy will process and verify your account.

After that, you will officially be switched on your next meter reading. It will take 1-2 billing cycles to reflect your new rate.

When I switch to Direct Energy is there a disruption in power?
No. The switch from one supplier to another is seamless and there is no change in service or billing.

10. WHO WE ARE
We are one of North America's largest providers of energy and energy services. We generate and deliver the energy that makes your house a home and we're harnessing our energy expertise to make a difference in our customer's lives.
 
START SAVING CASH NOW
BY SWITCHING TO
DIRECT ENERGY!



3. FAQS

What happens if I change electricity supplier?
Your electricity will still travel through the same wires and be delivered by your local utility company. They're still bound by the same legal obligation to maintain your service and you won't suffer a blackout because you have a different supplier.

If my power goes out, who do I call?
You still call the public utility if your service goes out or you have any other repair issues.

Do I need to install a new meter if I sign up?
No, you can continue to use the meter you have.

What is a fixed rate for Electricity?
A fixed rate is a rate that you lock into for a specific duration of time. Each of the fixed plans offered have an expiration date.

What are the different sections of my utility bill?
Your utility bill is divided into two major sections:

Supplier Services – is the Generation Service Charge (GSC) portion of your bill which your new supplier will provide. This refers to the cost of the electricity generated at the power plants.

Delivery Services – includes various distribution charges, transmission charges, etc. This portion of your bill will continue to be handled by your local utility.

I have a deposit with my utility company, will I get that back?
Possibly, you will need to contact your utility to get your deposit back.


6. ENERGY SAVING TIP
Did you know your air conditioner uses 3-5% more energy for each degree that you're A/C is set below 75 degrees Fahrenheit?

So, set your thermostat to 77 degrees to provide the most comfort at the least cost.

9. FREE POWER DAY VIDEO

START SAVING CASH NOW BY SWITCHING TO
DIRECT ENERGY!


ORDER BY PHONE
1-888-998-6416