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Cooling Protection Plan

Protect your air conditioner today
and receive 3-months FREE coverage*
plus year-round Same Day Service+.

The Direct Energy Cooling Protection Plan covers:

  • Parts & labour protection on applicable parts
  • Same Day Service
  • No annual claim limits
  • Unlimited number of service calls
  • Access to 700 highly-trained, licensed technicians

*Direct Energy reserves the right to terminate this offer at any time without prior notice. The Cooling Protection Plan is complimentary for the first three (3) months. Following the complimentary period, we will begin billing you the regular price of $14.99/month. Certain terms and conditions apply. Must sign up for a one-year commitment, regardless of method of payment and will be renewed on a yearly basis. You may cancel your Plan without penalty by providing notice within 10 days after your Protection Plan renewal date. Coverage is subject to the exceptions in the Plan Terms and Conditions. Prices are subject to change as set out on the Plan Terms and Conditions. Cannot be combined with any other offer. Direct Energy's annual total parts and labour responsibility is limited to a maximum retail value per year of $500 for cooling compressor unit or condenser coil repairs. Refrigerant recovery, vacuuming, and refill not included. Offer not available to existing customers with Cooling Protection Plan. +Available to Direct Energy's Cooling Protection Plan customers whose equipment is not operational (ie – no cooling). On average, Direct Energy attends to non-operational air conditioner calls 90% of the time the same day.


Yes, I'd like to receive
3-months FREE protection!*

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Postal Code:

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Yes, I want to enrol:
Cooling Protection Plan free for the first 3 months and then $14.99/month + HST

Terms and Conditions
Yes, I have read and agree to the Terms and conditionsRequired .
You will also receive a copy by email once you have submitted your information.

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