Moving? How to transfer or establish service
Direct Energy Regulated Services is pleased to offer convenient ways to help serve our customers needs.
Are you moving and want to transfer your electricity or natural
gas services to that location? Notify us within 3 to 4 weeks before
your move, so we can finalize your account.
To notify us of a move, please call:
- 1-866-420-3174 to make arrangements for your Natural Gas supply
- 1-888-420-3181 to make arrangements for your Electricity supply
Need to change your mailing address? Contact us: firstname.lastname@example.org to update your information.
To notify us of a change in your mailing address, please call:
- 1-866-420-3174 for your Natural Gas supply
- 1-888-420-3181 for your Electricity supply
Do you wish to add or remove an Additional Responsible Persons (ARPs) from your account? Click here for more information.