Direct Energy

ENERGY INQUIRIES

Understanding Your Bill

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We've got the ins and outs of your bill statement.

It's your choice

You have a choice when it comes to your energy supplier.

  • You can remain on a regulated rate provided by Direct Energy Regulated Services – where your rate may go up and down due to supply and demand, weather changes and world events.
  • Or, you can choose an energy plan from an energy retailer that may offer price stability by providing a fixed price for the length of your agreement.

Whether you choose to remain on the regulated rate or choose to purchase electricity from a competitive retailer, ATCO Electric will continue to deliver electricity to your home.

Want to learn more about your energy options?

The Government of Alberta developed a website to keep you informed about changes to the electricity and natural gas industries.

For more information, or for a list of licensed energy retailers in Alberta, visit www.ucahelps.gov.ab.ca, or call in Alberta, 310-4-UCA (310-4822), Outside Alberta, (780) 644-5130.

Helpful Energy

Efficiency Tips

At Direct Energy we believe that caring for the environment is everyone's responsibility. The following energy-reducing tips can help you do your part, and equally important, they can help you save money. How To Save

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