Direct Energy Guarantee | Expert Service, Quality Products - Guaranteed | Business Heating & Cooling

Proving Our Commitment to You

Striving to deliver our best expert care, we fulfill this with our 8 point promise.

When you contact us, the first thing you will receive is honest advice. We will review your business needs, and promise to troubleshoot or recommend equipment based on what is most effective for your situation. You will not be sold extra products or services. You can expect a streamlined analysis of your business requirements with a pledge of integrity.

We always strive to deliver our best possible products, services and support available and our 8-Point promise is proof of this commitment.

  1. We promise to arrive on time and ready to work.†
  2. We promise to clearly outline the work we’ll do.
  3. We promise to maintain a safe and clean workspace.
  4. We promise to be professional and efficient.
  5. We promise to use state-of-the-art diagnostics where applicable.
  6. We promise to check our work.
  7. We promise to give you honest advice.
  8. We promise to be accountable.

Need advice or support? Contact us at 1-855-321-1508 for all your commercial heating, cooling and water heating product and service needs.

† If we cannot arrive on time, we will call to let you know.

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